Effective Date: January 20, 2026
At ENERTEC (“we,” “us,” or “our”), accessible via https://enertecme.com/, we are committed to protecting the privacy of visitors and customers. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect personal information you voluntarily provide when you:
- Fill out contact or service request forms
- Request a quote or estimate
- Sign up for communications (emails, texts, reminders)
- Communicate with us via phone, email, or social media
This may include:
- Contact information (name, email address, phone number, mailing address)
- Service information (details regarding HVAC systems needing service)
- Communications data (text messaging opt-in information)
We may also collect non-personal information such as IP addresses, browser type, device type, and usage data to help us improve our website and services.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and service requests
- Provide, maintain and improve our services
- Send administrative information and service reminders
- Communicate updates, promotions, and support messages (with your consent)
3. Mobile Information
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking
Our site may use cookies and similar technologies (e.g., web beacons) to analyze trends, administer the website, track users’ movements, and gather broad demographic information. You may disable cookies through your browser settings, but doing so may affect your ability to use certain features of the site.
5. Information Sharing
We do not sell, trade, or rent your personal information to outside parties for their own marketing purposes. We may share data with:
- Service providers who assist with our operations (e.g., email platforms)
- Law enforcement or regulators if required by law
6. Data Security
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or destruction.
7. Your Choices
You may opt out of receiving marketing communications by following the unsubscribe instructions in those messages or contacting us directly. Text message subscribers can reply STOP to opt out of future messages.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this policy at any time. The date of the latest revision will be indicated at the top of the page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
ENERTEC
73 Rainmaker Dr., Portland, ME 04103
Phone: (207) 776-4614
Email: justin@enertecme.com
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